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us,

Merrychef - 与众不同的创意。功能灵活的烤箱。

60多年积累的产品经验以及烹饪专长不断驱动着Merrychef的创新型获奖技术走向进步。从19世纪50年代起,我们就不断打造出了先锋性的产品——从全球首个商用微波炉到我们最新推出的快速商用烤箱:全新的eikon® e2s。

Merrychef企业的核心价值观就是我们对客户的承诺:让客户露出满意的微笑。通过倾听您——我们的客户的心声,了解您的所想以及努力满足您的需求,我们不断兑现着我们的承诺。

无论您的员工技能水平如何,通过提供最先进的产品和服务,我们在优化速度、质量、灵活性以及企业运行成本方面先行一步。

从小咖啡馆到全球连锁店,从速食店到高级餐馆,Merrychef始终是快速烤箱的首选,因为我们的产品可以做到:按照需求提供新鲜并且热腾腾的食材。

我们的终极目标?帮助您——我们的客户兑现承诺。

与众不同的创意。功能灵活的烤箱。


 

我们不仅仅是快速烤箱的生产商

当我们谈论Merrychef这个品牌时,我们想要表达些什么呢?我们想要表达的是我们公司的独特性,它将我们与其他品牌区分开来,并将我们引向了我们的目标群体。

Merrychef主要提供三种客户利益:在我们的所有服务领域中,引领、创造并提供支持服务。因此,Merrychef拥有一个无与伦比的品牌情感核心:我们会让我们的合作伙伴会心一笑。

我们的三大主要客户利益和品牌核心形式——结合十二个特征——构成了我们的Merrychef品牌标识。

每一位员工都是这个品牌形象的大使。我们越是始终如一地坚持,我们将会越成功。


 

我们的品牌核心:我们品牌的灵魂是什么?

我们的品牌核心是我们对客户的主要承诺。我们的品牌回答了这个问题:是什么让我们变得与众不同。

毋庸置疑,我们会让我们的合作伙伴会心一笑。

这一笑说明我们能够听取客户的意见,并加倍努力地追求速度、质量、灵活性、技能水平和运营成本的优化。

最终,我们的目标是帮助客户兑现他们对客人的承诺。

与众不同的创意。功能灵活的烤箱。

我们的三大主要客户利益:我们承诺什么?

严格来说,我们的品牌不属于我们,而是属于我们的客户。品牌是一个承诺。如果不想失去与目标群体的联系,公司就必须满足他们的期望。

对于我们的客户来说,我们是他们的领路人,创意和支持服务的全球合作伙伴,真正关心满足他们的需求。

我们的三大主要客户利益就是我们的价值主张。这三大主要客户利益为我们的客户带来附加值,并将我们与竞争对手区分开来。

让我们信守诺言,每一天,无处不在。


 

我们的个性特征:“领先”对我们意味着什么?


 
对我们来说,领先意味着...

经验丰富

“是的,我们在1950年就生产出了第一台快速烤箱。几十年的技术诀窍融进了我们每一个最先进的产品和服务中。绝无仅有。”

动态

“您是否正在寻找敏捷性和灵活性?这是我们的承诺:在这个充满活力的市场中,我们将一如既往紧跟您的需求变化速度。”




 
尊重

“我们充满激情的工作只为创造我们的共同成功。这就是为什么合作伙伴告诉我们他们所体验到的更像是友谊而不是商业关系。”

我们的个性特征:“创造”对我们意味着什么?


 
对我们来说,创造意味着...
先人一步

“为什么我们要挑战标准?这是因为重点不在于我们,而在于您。我们的目标是帮助您讲述您的故事并向客户传达您的承诺。不要期待标准。期待未来的证明。”
激励

“我们是世界领先的烹饪专家,根据需要提供新鲜的热食,并且毋庸置疑,我们很乐意与您合作。让我们一起抓住这个全新和充满希望的市场——激励您的客户、您的员工,刺激您资产的增长。”




 
巧妙

“去吧,和您的客户聊聊。他们会告诉你关于Merrychef创造性的思考能力,用令人惊喜的要素创造结果。”

我们的个性特征:“支持”对我们意味着什么?


 
对我们来说,“支持”意味着...
关怀

“我们是合作伙伴。真正倾听您的心声并愿意提供帮助的合作伙伴。把我们当成您的致胜团队,为您提供解决方案。”
开诚布公

“您可以相信我们。很简单:只有您成功了,我们才会成功。为此,我们将始终以公平、透明、平等的态度行事。”
可靠

“您可以完全信赖我们。我们一言既出驷马难追。我们完全理解您的工作压力并且陪伴您将压力降至最低。”

> 165,000 台的装机量
     14,000 份美味的食谱
          全球700家客户
            65 年的经验
            15 个烹饪中心
              1 个始终不变的

          Merrychef

历史

65年的领先创新

在业界内无法超越:Merrychef的历史可以追溯到1950年
 

1950        Max-Arc & Electrics
     
1986   Merrychef
     
2004   位于英国伦敦的世界上最大的餐饮服务设备和系统制造商和供应商Enodis plc.的子公司
     
2008   Welbilt子公司,全球领先的专业厨房设备制造商之一,拥有超过25个品牌




原装高速烤箱制造商的亮点
 

1950         创始人Christopher E. Tibbs一个天才并且充满前瞻性的企业家
     
1956   Christopher E. Tibbs:调频工程; 海军训练手册; 第二版
     
1958   世界上第一台商用纯微波炉
     
1960   世界上第一个弹出式门微波炉
     
1961   第一台Artica生产完成
     
1963   在伦敦信托储蓄银行的Artica; 标语:“眨眼间的一顿饭”
     
1968   世界上第一台对流微波炉
     
1969   世界第一组合微波炉
     
1973   覆盖气体组合烤箱
     
1975   世界上第一个微波汉堡概念
     
1980   世界上第一款带转盘的商用烤箱
     
1983   Microtherm加速组合微波炉
     
1984   销售弹出门式微波炉——伦敦酒店设备展
     
1987   广受欢迎...最先进的电子控制系统
     
1999   世界上第一台具有两个回风管道,在气流中具有油脂过滤器和催化净化器的烤箱
     
2000   启动快速烹饪炉:比传统烤箱快10倍
世界上第一款带可编程菜单系统的烤箱
     
2002   原始菜单键:100个程序,每个程序有3个阶段
     
2005   502烤箱获得NRA厨房创新奖
Mealstream EC 402发布:相继被WaWa快餐和赛百味采用
     
2007   世界上第一个也是唯一采用平面羽流技术的产品
     
2008   DIN ISO 9001认证:Merrychef的设备是行业中最先进的设备
     
2009   Launch of eikon®系列e3, e4, e5 easyToUCH®
世界上第一台具有easyToUCH®全彩图触摸屏和节能模式的高速烤箱
     
2010   全新eikon®系列获得NRA厨房创新奖
     
2011   世界上第一台冲击/对流/微波炉
     
2012   平面羽流技术获得NRA厨房创新奖
eikon® e2发布
     
2013   eikon® e4s发布:被赛百味采用
     
2014   eikon®e4s向市场普遍发布
     
2015   eikon® e2s发布

哲学

我们成功的基础

就像人一样,一个品牌也同样需要定位:我们需要明确我们的立场和我们的信念。这就是我们成功的基础。

良好的导向系统必须简单易记。我们根据我们的愿景,我们的文化和我们的价值观来定义自己。



 




我们的愿景:我们要做什么?

当然,烤箱就是我们的全部。而我们也要坚持以人为本。人们希望知道未来会带给我们什么。这一点即使是Merrychef也无法预测。但是,通过制定正确的原则,可以勾画出成功之路。

有鉴于此,我们审视了脚下的道路并为我们公司制定了最重要的目标。鼓舞人心的目标将有助于我们大踏步地向前迈进并且越来越好。




我们将 …

  • 积极地支持我们的员工,让他们发挥最佳优势,踏实工作。
  • 成为所有利益相关者的可靠、尊重和有力的合作伙伴。
  • 仔细倾听我们客户的需求,成为他们诚实、有创造力和风趣的盟友。
  • 成为新鲜热食的专家,保证最佳的烹饪效果。
  • • 与Welbilt密切协作,专注于我们的优势:一个团队,一个战略。

换句话说,我们希望成为全球最受欢迎,最受尊重和最成功的新鲜热食专家。 能够让您会心一笑的合作伙伴。


 

我们的文化:我们所恪守的是什么?

并不奇怪,满足我们的客户是我们业务的核心。尽管如此,我们也要努力创造出一个让天才们热爱自己工作的场所。

我们如何理解自己的企业文化也反映了这种双重目标。
我们的文化是相互尊重和理解。

我们 ...

其乐融融                             与我们合作将成为您愉快的经历,我们承诺让您会心一笑。
充满热情                     我们以新的动力和真正的奉献精神实现我们的目标
具有合作精神                   我们考虑周到并且平易近人。
充满激情                           我们热爱自己的工作——至始至终。
知识渊博             我们拥有几十年的经验,有足够的能力来满足您的需求。
资源丰富                        面对新的挑战,我们能够以及时、巧妙、非常规的方式应对。


 

我们的价值:我们所秉承的是什么?

如果没有良好的信誉,品牌就不可能成功。要保持可信度,我们需要承诺一整套的公司价值观。这些价值观在指导我们的行动中发挥了关键作用。

我们的目标是即使有挑战性,也永不放弃。
在Merrychef,我们将兑现六个价值观。

我们秉承...

伙伴关系                         我们致力于团结合作,创造奇迹。
共情精神                                  我们认真地从合作伙伴的角度来看待事情。
奉献精神                            我们保证要加倍努力,实现共同目标。
质量精神                                        我们认真对待我们的责任,提供最好的服务。
真性情                      我们不伪装自己:我们是您平和、轻松和真正的伙伴。
热忱的精神                          我们把对新鲜热食的热情带给整个行业。
 

2016: Poznan International Fair Gold Medal for the eikon® e2s

GOLD for Merrychef eikon e2s
Merrychef won the Poznan International Fair Gold Medal at the POLAGRA-TECH 2016 - certificate and confirmation of the high quality and innovative values of our new high speed oven.

2016: Commercial Kitchen Award for the eikon® e2s

GUILDFORD UK. The new Merrychef eikon® e2s has once again taken top spot after winning the Gold Innovation Award at the Commercial Kitchen Show’s Innovation Challenge on Wednesday 8th June 2016. The smallest, high-speed oven is the latest addition to Manitowoc Foodservice’s Merrychef brand portfolio and is the ultimate in accelerated cooking equipment.
 
The latest product innovation from Manitowoc Foodservice, the Merrychef eikon e2s is user friendly, versatile and provides consistent levels of performance aimed at continually exceeding operator expectations – the ideal solution for any operation wanting to prepare fresh, hot food on demand where space is at a premium. The eikon e2s is the ideal way to cook, reheat, toast and bake a wide range of food items such as toasted sandwiches, pizzas and wraps.Innovation Challenge Award
 
Steve Hemsil, National Sales Manager Distribution – UK & Ireland, at Manitowoc Foodservice UK is delighted to have won the Award:
“Manitowoc Foodservice is thrilled to have been awarded Gold in the Innovation Challenge and it is fantastic that the new Merrychef eikon e2s has been recognised by the industry with such an aptly named award! The Merrychef e2s is the most innovative product that we have launched to date with performance up to twenty times faster than a conventional oven whilst producing consistent, high-quality cooking results enabling establishments the ability to deliver fresher and more delicious hot food to customers.
 
It’s hugely important that Merrychef products are recognised for the cutting edge design that forms a key part of our research and development process. Most importantly however, is that the design of the products fits the requirements of the hundreds of establishments and thousands of kitchen and front of house staff using the equipment every day. This award truly is a testimonial of our ‘eye for detail’ and investment into Merrychef e2sinnovation with the new Merrychef eikon e2s.”
 
Featuring easyTouch® technology with an icon driven touch screen, the Merrychef eikon e2s is simple to operate by any member of the staff in the kitchen. A USB memory stick can be used to transfer up to 1,024 different cooking programmes, to ensure menu consistency, especially by operators with multiple locations.  This feature helps maintain the same quality of menu choices in each outlet, every time.
 
Several design features make the Merrychef eikon e2s suitable for use in outlets where it will be installed front-of-house and is in constant use. Available in two exterior cool-to-the-touch options: Classic, featuring a stainless steel exterior and Trend, which offers a choice of two colour exteriors (red and black). The stylish design of the Merrychef eikon e2s makes it an aesthetically pleasing addition to any countertop. A merchandising panel is available on the ‘Trend’ model on the back of the unit should it be facing towards the customer. Designed for use within the hustle and bustle of food-to-go outlets, the Merrychef eikon e2s ‘Trend’ also features accessory storage on top of the oven. Operators can use this additional surface to store popular items which are in constant demand – from cups and cutlery, to condiments!
 
With the fastest warm-up and cool-down times in its class, the Merrychef eikon e2s reduces downtime and improves ease of use. Having such a fast warm-up time means reduced wait times at the start of the day whilst the oven’s fast cool-down time means that cleaning can be done shortly after the last order has been cooked. Additionally, its seam-welded cavity and  large  rounded  edges  makes  cleaning  quick  and simple.
 
Measuring 620mm x 356mm x 595m m (H x W x D), the new Merrychef eikon e2s has the best-in-class cavity to footprint ratio (12” cavity in a 14” footprint). This ensures that the high-speed oven maximises available  space  and  can  fit  on  a  standard  600mm  deep  work  surface.  To  take  this  even  further,  an adaptor is available to  connect  two  Merrychef  eikon  e2s  standard  power  units  to  one  32A  socket  so ‘banks’ of ovens can be installed in busy outlets without a separate power socket for each unit.
 
The new Merrychef eikon ® e2s is ideally suited for use in cafés, coffee shops, sandwich bars and delis – or any such outlet where menus, space, foot traffic or customers dictate a fast turnaround on food orders.
 

2015: Good Design* Award for eikon e2s

The new Merrychef® eikon® e2s has scooped a prestigious design award from the Chicago Athenaeum, otherwise known as the International Museum of Architecture and Design. Dedicated to all areas of design from architecture, industrial and product design, the museum’s mission is to advance the public’s education about the value of good design and how it can positively impact the human environment.

*As awarded by The Chicago Athenaeum: Museum of Architecture and Design.

2015: NRA Kitchen Innovation Award for eikon e4s with Panini Grill

Merrychef® eikon® e4s with Panini Grill
This semi-automated, non-stick Panini press attachment, easily removable from inside the oven for cleaning, flattens and/or generates grill marks on a range of products, including bread, proteins and vegetables, all while taking advantage of Merrychef’s rapid cook technology which produces high-quality food at speeds up to 15 times faster than conventional methods.

2014: Subway Vendor Awards

for Merrychef and Manitowoc overall in the categories ‘Excellence in Customer Service (company)’ and ‘Excellence in Customer Service (person)

Over 15 awards were presented to individuals and companies. Frank Buffone, Senior Manager of Restaurant Operations for SUBWAY® explains: “The award for Excellence in Customer Service to a Company was strongly contested. Manitowoc stood out for its commitment to serving its customers, above all else. Any request that we make is met with the highest level of enthusiasm and support.  This award is presented to the suppliers and distributors who are continuously proactive and highly responsive to the needs of our franchisees.”

Manitowoc has partnered with SUBWAY® for over 15 years in supplying Manitowoc Ice machines and Merrychef speed ovens for the last seven years. Merrychef’s latest innovation to the market is the eikon® e4s rapid cook oven. The new eikon® e4s delivers speed, energy efficiency and low operating noise.

2012: NRA Kitchen Innovation Award for Planar Plume Technology

This new patented Planar Plume Technology creates even impingement sheets of air in rapid cook ovens which delivers quicker heat transfer, less microwave destruction, lower blower speeds and increased energy efficiency.
 

2010: NRA Kitchen Innovation Award for new eikon series with easyToUCH technology

Merrychef's new eikon series speed ovens offer an icon-driven touch screen operation enabling instant menu management with archive capabilities, Ethernet updates, operator training and service maintenance instructions.The easyToUCH technology ensures operators are never more than two steps away from cooking programs and is available in multiple languages, while MenuConnect® enables instant menu management and Ethernet updates via a standard USB key. Incorporating advanced easyToUCH technology in the eikon series offers unbeatable ease of use via an icon driven screen and MenuConnect software.

 

2004: STAR Regional Supplier of the Year

2003: KFC Equipment supplier of the year

Welbilt

Welbilt – global leaders

Welbilt, Inc. develops, produces and sells world-leading solutions in the foodservice equipment sector.

Offering you an unrivalled under¬standing of the customer and industry combined with comprehensive kitchen systems, culinary expertise and first-class customer service. Globally and locally. With business operations in America, Europe and Asia, Welbilt supplies leading brands such as Cleveland, Convotherm®, Delfield®, fitkitchenSM, Frymaster®, Garland®, Kolpak®, Lincoln, Manitowoc® Ice, Merco®, Merrychef® and Multiplex®.

You can find out more about Welbilt, and how our leading brands could help you from our website: www.welbilt.com. You can also find details here of our regional and local offices.
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Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree


Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service: con.kundendienst@manitowoc.com